Privacy Policy
This Privacy Policy explains how AZ Edits (“AZ Edits”, “we”, “our”, or “us”) collects, uses, and protects your information when you visit our website or use our video editing services.
1. Information We Collect
We may collect:
- Contact information, such as your name, email address, phone number, and messaging details.
- Project information you provide, including raw footage, creative briefs, references, and feedback.
- Payment and billing information needed to process transactions (handled securely by payment providers).
- Technical information such as browser type, device type, pages visited, and general usage analytics.
2. How We Use Information
We use your information to:
- Provide, edit, deliver, and improve our services.
- Communicate with you about orders, updates, and support.
- Send invoices, process payments, and maintain records.
- Maintain platform security, prevent abuse, and comply with legal obligations.
3. How We Share Information
We do not sell personal information. We may share information with trusted service providers that help us operate our business, such as hosting, analytics, file-transfer, communication, or payment partners. We may also share information when required by law or to protect legal rights.
4. Data Retention
We keep information only for as long as needed to provide services, fulfill legal/accounting obligations, resolve disputes, and enforce agreements. Project files may be deleted after project completion unless a longer retention is required or agreed in writing.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. No system is guaranteed to be 100% secure, but we work to maintain appropriate safeguards for the type of information we handle.
6. Cookies and Analytics
Our website may use cookies or similar technologies for functionality and analytics. You can control cookies through your browser settings, but disabling some cookies may affect site functionality.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of personal information. To request changes, contact us using the details below.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. International Data Handling
Information may be processed in countries where we or our service providers operate. By using our services, you acknowledge that your information may be transferred and processed outside your local jurisdiction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions are effective when posted on this page, with the new effective date shown above.
11. Contact
For privacy-related questions, requests, or concerns, contact:
AZ Edits
Email: [email protected]
Website: azedits.co.uk